P335: Assessing a learning center: Ideas from RCTC’s Comprehensive Learning Center

Author: Heather Sklenicka, Rochester Community and Technical College, USA


Date: 8/4/14

Time: 3:40 PM4:00 PM

Room: MAK A1151

Related Symposium: S29

Providing additional help to students outside of the classroom is a high priority for many institutions. After a process is in place to help students the next request is to prove that the investment is paying off in student success. This talk will share the systems in place to gather data of student use, student satisfaction, and employee satisfaction with the RCTC Comprehensive Learning Center. Results from the data gathering and future growth areas will be presented.